At CrenshawCare Appliance Repair (we, us, or our), we are committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and share personal information when you visit or interact with our website, www.crenshawcareappliancerepair.com.

By using our website or contacting us through our call request form, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or website. We may update this Privacy Policy periodically, so please review it regularly for any changes.

Information We Collect

We collect personal information that you provide directly to us when you fill out the call request form on our website. This information may include your name, phone number, email address, and details of your appliance repair needs. We do not process any transactions or collect credit card information through our website.

Additionally, we may collect non-personal information automatically as you navigate through our website. This includes information collected through cookies and web beacons, which help us analyze trends, administer the website, track users’ movements, and gather demographic information to improve the user experience.

Use of Information

We use the information we collect to respond to your inquiries, schedule service appointments, and provide you with information related to your service requests. By contacting us, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

We may also use non-personal browsing data collected through cookies or web beacons to enhance the functionality and performance of our website and improve your user experience.

Sharing of Information

We may share personal information with our trusted partners for operational and service needs. These partners help us provide our services and are required to maintain the confidentiality and security of your information. We do not sell or share your personal information with third-party marketers.

User Rights and Limitations

Users contacting us through the website acknowledge that their information may be shared with our trusted partners for operational and service needs. By using the website, users agree to waive their right to sue or take any legal action beyond direct negotiation for any disputes related to the website or services provided.

In case of a dispute, users agree that the maximum compensation they can claim is limited to $100. Furthermore, users shall bear their own legal fees and expenses in the event of a dispute.

Data Security

We take reasonable measures to protect the information that we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever fully secure or error-free. Please keep this in mind when providing your information to us through the website.

Opt-Out Option

If you wish to opt out of communications from us or have any privacy-related inquiries, you can contact us at (323) 285-4689.

Thank you for choosing CrenshawCare Appliance Repair. We are committed to providing you with safe and secure service options while respecting your privacy.